Realflowers.ae facilitates online orders to get flower delivery in Dubai, Abu Dhabi, Sharjah, Ajman, and Al Ain emirates of UAE. Anyone from anywhere in the world can visit and use this online shop for sending flowers as gifts. Essential details to complete the delivery like name, email id, mobile number, address, etc. are collected while ordering flowers from customers. We value customers’ privacy and recognize the importance of maintaining a legitimate policy for keeping your personal information confidential.
This privacy policy explains how we handle information collected from our website users and visitors.
The sender is one who orders flowers to send as a gift using our website from anywhere in the world and the receiver is one who receives the gift in UAE. Realflowers.ae takes the responsibility of delivering flowers ordered by the sender online to the receiver. We receive orders, process it, arrange bouquets, and hand it over to the recipient. Sender details are required to contact if required or to inform about the status of delivery. The recipient’s name, address, and telephone number is required for the physical delivery of flowers.
We collect information directly from website users at the time of registering an account or while making an order online as a guest. We also get limited information like name and email id, when you post a review for any items or comment on any blogs.
Personal Information
While placing an order online website requires the name, email and mobile number of the sender. We also need the name address and phone number of recipient. Personal message to the recipient is gathered and used only for the specific order execution. If a customer creates an account once, he can use the login details to check previous orders and to place a new request easily.
Payment and Billing Details
Credit card numbers and related information are not shared with realflowers.ae as the customer would be using an online payment gateway. Completely secured payment methods of 2checkout.com and paypal.com are being used.
Other information
If you use our website, we may receive information about your IP address and the browser you are using. Only the message written inside the message box goes to the recipient.
We use the information you provide to deliver flower gifts and contact you. It is used for confirmation of a purchase from our website, to respond to your requests or question, to confirm your registration for an event or contest, and to improve our products and services. We use the collected information to send you emails about special promotions or offers, about new features or products, and to send you transactional communications.
Details about the sender are kept confidential and never shared with anyone else. Message for the recipient is printed on a greeting card and handed over in an enclosed in envelope so that it goes directly to the recipient. No other person on behalf of the sender or recipient will be provided any information related to a particular order. We will not share information with third parties.
To get any further details on our privacy policy, contact us over the phone between 9 AM to 11 PM ET or by email. Phone: 00971501008029.
Email: support@realflowers.ae
