FAQs

Realflowers.ae is a reputable online flower delivery service in Dubai. We offer a wide range of fresh and beautiful flowers for various occasions such as birthdays, anniversaries, and weddings. With our reliable and efficient delivery system, you can trust that your chosen flowers will be delivered promptly and in perfect condition. Whether you're looking for a bouquet of roses or a custom floral arrangement, realflowers.ae has got you covered.

Please feel free to ask any questions you may have regarding flower delivery in Dubai. We are here to assist you with any inquiries related to flower delivery services, such as delivery timings, available flower arrangements, and customization options. Our team is dedicated to ensuring a seamless and delightful experience for all our customers in Dubai. Here are a few flower delivery FAQ.

Q?

What are the products and services that Real Flowers offer?

A.

We are a leading local flower shop in Dubai and Sharjah with online facility to order and track the delivery status. Our customers can order fresh flowers from anywhere in the world get delivery on the same day. This company delivers hand bouquets, flower baskets, glass vase arrangements and stand arrangements in the UAE. Corporate gifts, office arrangements and combo gifts are also available in this online flower shop.

Q?

How fast can you deliver flowers in Dubai or Shariah after receiving the order?

A.

We can complete the flower delivery in Dubai or Sharjah within the time range selected by the customer, in the order. It may take only 2 or 3 hours from the time of receiving an order.

Q?

Can I get flowers delivery anywhere in the U.A.E?

A.

We deliver flowers in the Emirate's of Dubai, Abu Dhabi, Sharjah, Ajman and Al Ain. Currently we do not have service in Ras Al Khaimah and Fujairah.

Q?

How Can I Order Flowers with You?

A.

You can make an order online on our website. Alternatively, you may also book your order by making a call to the phone number +050 4708371 (From UAE), 0097150 4708371 (From outside UAE) between 7 AM and 9 PM or by sending us an email to support@realflowers.ae. We will contact you and collect the necessary details of the flowers and the delivery.

Q?

How can I send flowers to Dubai online?

A.

Placing an order online is simple and can be finished with a few mouse clicks. Visit the website www.realflowers.ae, select a bouquet of your choice, select the place, date of delivery and click on the ADD TO CART button. Again, click the DELIVERY DETAILs button and furnish the details like delivery address, message for card etc.
Submit your order and continue with payment.

Q?

Can I get a flower bouquet or cake customized?

A.

Yes, we can customize the flower bouquet or cake by submitting the requirements via support(at)realflowers.ae or whatsapp to 00971501008029. If you are ordering online, there is a facility to add special instructions to the order.

Q?

How do I Get to Know, if My Order went through?

A.

You will receive an order confirmation email within few seconds of making the order for flowers delivery in Dubai or Sharjah. If you have not received any order confirmation mail after placing the order, kindly contact us on support@realflowers.ae or 00971501008029 for further assistance.

Q?

How Can I Track the Status of My Online Order?

A.

There is a track my order facility on our site.

Step 1: click on the track order and this will direct you to the track order page.

Step2: To track the status of your order, please enter your Order ID in the box below and press the "Track” button. (This order ID is sent to you on the receipt and in the confirmation email)

Alternatively you may contact on the phone or email id given on the website.

Q?

Can I add any other gift to the flowers?

A.

Yes, sure, you can include additional items to your flower gifts. We offer teddy bear, micro foil balloons with helium, fruits baskets, cakes and chocolates at extra cost. However, these items can only be delivered along with a flower arrangement.

Q?

How can I pay for the gifts?

A.

For the convenience of our customers, we have four choices for making your payment. Pay by credit or debit card, pay by PayPal.com, pay by cash on delivery and bank transfer are the options available. While ordering flowers online, you will be directed to the payment gateway, after providing the delivery details.

Q?

How can I choose a gift of my preference?

A.

On our website, customer can select an item as per style of arrangement, occasion, color or price range. bouquet, basket, flower vase, flower stand etc are the style of arrangements. You may also choose the flowers as per the occasion like birthday, anniversary, get well soon, congratulations, new born baby etc.

Q?

What happens if the recipient is not present at the time of flower delivery?

A.

If the recipient is not available at the time of flower delivery, our customer care representative will contact the sender and inform about it. We will check the possibility of handing over the gift to someone else available at the address or keep it at the door as per the advice. If this is not possible, we can also make a second attempt for the flowers delivery, either on the same day or the next business day.

Q?

Can you remove the price tag before delivering?

A.

We do not include any price tag on the product as the payment is done online by the sender. We just deliver the ordered flower bouquet and other gifts to the recipient.

Q?

Can you deliver flowers anonymously?

A.

Yes, we offer an anonymous delivery option. However, in case the recipient is not willing to accept it, we will inform the sender.

Q?

What do you do if the flowers received are damaged or not as per the order?

A.

We choose the flowers carefully and execute the delivery by taking all the precautions. However, if there is any damage noticed on the flowers, it must be notified to this flower delivery company immediately. You can contact our customer care and we will do the necessary arrangement replace the item at free of cost.

Q?

Can you deliver flowers to hospitals and schools in Dubai?

A.

Yes, we provide flowers delivery to hospitals anywhere in Dubai, Sharjah and Ajman. We can also deliver flowers to the schools and office addresses.